About Us
We are an upscale salon located in beautiful Old Town Scottsdale. At The Collective Hair Studio we strive to create the perfect image for our customers and clients. We invite you to come stop by the salon today!
Our Mission
Our Story
The Collective Hair Studio was founded by Lauren Behnken in December of 2015. Her vision of a relaxed yet upbeat atmosphere transcends beauty. She believes in the freedom of Stylists and her Guest-first mentality places the power in the hands of the Artists.
Our mission at The Collective is to provide a clean and relaxed experience. We will always give outstanding customer service and our clients will forever leave feeling beautiful. Through artistic and technical expertise, we strive to create a unique environment where people love to work and clients love to be!
Product Return Policy
If there's an issue with your order please contact us and we'll make it right!
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Contact us support@thecollectivehairstudio.com or 4802694791 via text
STEP 1- Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Hair Accessories, Brushes, Combs, These items are not eligible for an exchange or store credit.
Web Privacy Policy
The Collective Hair Studio LLC (“The Collective Hair Studio LLC”) PRIVACY POLICY
Introduction.
Privacy is very important to The Collective Hair Studio LLC. This Privacy Policy applies to information that The Collective Hair Studio LLC collects or that you provide to The Collective Hair Studio LLC about you through your use of The Collective Hair Studio LLC’s website at www.thecollectivehairstudio.com (the “Site”). This Privacy Policy explains how we collect, access, hold, use and disclose this information. This Privacy Policy does not pertain to information collected in any other manner or offline.
For purposes of this Privacy Policy, “Personal Information” means individually identifiable information about you.
Collecting Data.
The Collective Hair Studio LLC collects certain information from you and your use of the Site. By using the Site, or by providing Personal Information to The Collective Hair Studio LLC or its affiliates, you consent to The Collective Hair Studio LLC’s collection, storage, use, disclosure, sharing and processing of your Personal Information and other data as described in this Privacy Policy.
When you register for the Site, subscribe to newsletters or other communications from The Collective Hair Studio LLC or its affiliates, or when you send us emails or other communications (such as by filling out a form on the Site), you provide Personal Information to The Collective Hair Studio LLC, potentially including, but not limited to, your name, address, zip code, email address, and phone number, and, if applicable, payment information.
While you are on the Site, we automatically track information related to your use of the Site. This information may include, among other things, URL tracking information, information about your browser, your IP address, any files you download or view, your path through the Site, the date, time and frequency you spend accessing the Site and the length of time you spend reviewing certain features. We may also track usage through cookies. A cookie is a small data file written to a user’s hard drive. Cookies may be used, among other things, to allow automated log-in and may contain information such as a login ID or other information about your preferences or Internet use.
For purposes of this Privacy Policy, except as otherwise required by applicable law, Personal Information will not be deemed to include (i) information passively collected through the Site or (ii) aggregate or combined information (including information that relates to you but that does not specifically identify you).
Using Your Information.
The Collective Hair Studio LLC uses the information we collect to improve our marketing and promotional efforts, to statistically analyze usage of the Site, to improve our content and offerings on the Site, and to customize the content and layout of the Site.
In addition, The Collective Hair Studio LLC may use your Personal Information and other information that we collect from your use of the Site (including any emails or other communications you may send us) to provide you with services, for troubleshooting and maintenance, to communicate with you about your account, and to offer you products and services. The Collective Hair Studio LLC may also share your Personal Information and other information we collect from you with third parties that provide us with services in connection with our provision of services or that are otherwise acting on our behalf, such as hosting providers, online-booking services,, shippers, servicers, people who analyze data for us, etc.
Your information (including Personal Information) will be used for internal purposes and to provide you with information (including but not limited to information about products or services) that may be of interest to you. We may use your information to deliver information that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We may use your email address, mailing address or phone number to contact you regarding administrative notices. In addition, your information may be added to a The Collective Hair Studio LLC special promotions mailing list (of which you may opt-out) in order to provide you with information about The Collective Hair Studio LLC products and special offers from The Collective Hair Studio LLC, and may be provided to third parties regarding products or services that may be of value to you (of which you may opt-out).
The Collective Hair Studio LLC may disclose your Personal Information and other information to our affiliates, advertisers or other third parties for marketing and promotional purposes (of which you may opt-out). If you do not opt-out, we may also share your Personal Information and other information with our co-sponsors and business partners. We work with these companies to offer products or services that we believe may be valuable or useful to you. However, even if you opt-out of our sharing, that opt-out does not apply to our sharing of your information (including your Personal Information and any information related to the services) with our affiliates or with third parties that provide services directly to you, The Collective Hair Studio LLC or our affiliates in connection with our provision of the Site or services. Such third parties may use the information shared with them to provide these services and for marketing, advertising or other purposes, subject to their respective privacy policies.
In addition, The Collective Hair Studio LLC may aggregate or combine the data we collect from our users (which does not include your Personal Information) and share it with our business partners and other third parties. This aggregated or combined data may be used by The Collective Hair Studio LLC or the third parties for research purposes and for statistical purposes, among other uses.
The Collective Hair Studio LLC reserves the right to disclose your information (including your Personal Information) when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) The Collective Hair Studio LLC’s rights or property, or anyone else that could be harmed by such activities. The Collective Hair Studio LLC may also disclose your information (including your Personal Information) if a Site or other policy violation has occurred or to enforce the The Collective Hair Studio LLC Terms and Conditions of Use. If The Collective Hair Studio LLC is involved in any merger, acquisition, sale of company assets, transition of service to another provider, or insolvency, bankruptcy or receivership, we reserve the right to transfer your information (including your Personal Information) in connection with such transaction.
The Collective Hair Studio LLC cooperates with law enforcement agencies in identifying those who use the Site for illegal activities. Therefore, The Collective Hair Studio LLC responds to subpoenas, warrants or other court orders regarding information concerning any users. We will, at our discretion, disclose information if we believe we are required to do so by law, believe that such disclosure is necessary to protect us from legal liability or believe we need to do so to protect someone’s safety or the integrity of the Site.
You may opt-out of email marketing communications from The Collective Hair Studio LLC by either (i) clicking on the “Unsubscribe” link provided in the applicable marketing email and following the directions provided, or (ii) contacting us through the information provided below in “Contact Us”. Note that even if you opt-out, The Collective Hair Studio LLC reserves the right to contact you in the event of a service or safety notification or to respond to your communications with us.
The Site is generally not intended for use by children, and no Site features involve the collection of Personal Information regarding children. We do not knowingly solicit nor collect any Personal Information about children under the age of 13 nor market to them. If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. To do so, contact The Collective Hair Studio LLC through the information provided below in the “Contact Us” section.
The Site may contain links to websites owned by other companies. The Collective Hair Studio LLC does not control or endorse and is not responsible for the privacy practices of other sites or third parties to whom you may link from the Site or Mobile Apps. In addition, this Privacy Policy is not intended to describe data handling procedures for information collected by other linked websites or business partners.
Non-U.S. Residents
If you live outside the United States (including in the European Economic Area), and you use our Site, or provide us with Personal Information directly via the Site, such information will be handled in accordance with this Privacy Policy. By using the Site or giving us your Personal Information, you are directly transferring your Personal Information and other information to us in the United States. The United States may not have the same level of data protection as your jurisdiction. However, you agree and consent to our collection, transfer, and processing of your Personal Information and other information in accordance with this Privacy Policy and subject to United State laws. You are solely responsible for compliance with any data protection or privacy obligations in your jurisdiction when you use the Site or provide us with Personal Information. Regardless of where we transfer your information, we still protect your information in the manner described in this Privacy Policy.
Security
The Collective Hair Studio LLC is committed to maintaining the security of the data you provide us. However, please note that there is always some risk in transmitting information over the Internet. Because the Site is provided through the Internet, when you use the Site, your communications may be intercepted by others. For this reason, The Collective Hair Studio LLC cannot guarantee the security and privacy of transmissions via the Internet, and we will not be liable for any lack of security relating to the use by you of the Site. You agree that you will not hold The Collective Hair Studio LLC liable for any damages resulting from any loss of privacy or security occurring in connection with any communications over such networks.
California Residents: Your California Privacy Rights
California law permits customers of The Collective Hair Studio LLC who are California residents to request and receive certain information regarding The Collective Hair Studio LLC’s disclosure of Personal Information to third parties for their direct marketing purposes, and your choices with respect to such disclosures. To make such a request, please contact us through the information provided below in “Contact Us.”
Contact Us
The operator of this site is The Collective Hair Studio LLC , 4235 N Brown Ave, Scottsdale, AZ 85251 480-269-4791
If you have any questions regarding The Collective Hair Studio LLC’s Privacy Policy, please contact us at the above phone number.
Updates to Privacy Policy
This Privacy Policy is subject to the The Collective Hair Studio LLC Terms and Conditions of Use. The Collective Hair Studio LLC reserves the right to change this Privacy Policy at any time, and The Collective Hair Studio LLC is under no obligation to provide you notice of such modifications via email or other communication. Any changes to this Privacy Policy will be posted to this page as soon as reasonably possible with the date such changes are made and/or when they become effective. Therefore, please check this page periodically. Use of the Site constitutes consent to any policies then in effect.